PAYMENT POLICY

Secure Checkout

At Mabel & Grace, we offer several secure, fast, and fully encrypted payment methods to make your checkout experience as smooth and convenient as possible. All transactions are processed using secure payment technology.

Accepted Payment Methods

We accept the following payment options at checkout:

• Credit Card: Visa, Mastercard, and American Express

• Digital Wallets: Apple Pay and Google Pay

• Express Checkout: Shop Pay

Currency Information

All prices displayed on our store are listed in Canadian Dollars (CAD). Your payment method will be charged in CAD.

If you are purchasing using a card or bank account denominated in another currency, your bank, card issuer, or payment provider may apply its own currency conversion rate or international transaction fees. These charges are determined by your financial institution and are outside the control of Mabel & Grace.

Payment Security & Encryption

Your payment security is important to us. Transactions on our store are processed through secure, SSL-encrypted connections designed to protect your personal and financial information.

Mabel & Grace does not directly store or have access to your complete credit card details or bank account information. Payment transactions are securely processed by certified third-party payment providers, including Shopify Payments and other payment services available through our checkout.

Payment Processing

To help prevent fraud and ensure accurate order processing, orders are officially confirmed once full payment has been successfully completed and authorized by your card issuer or payment provider.

If a payment is declined or cannot be authorized, the order may not be processed until a successful payment has been received.

Refunds & Cancellations

If you are entitled to a refund following an approved cancellation or eligible return, the applicable refund amount will be credited back to the original payment method used when placing the order.

Please allow up to 14 business days for the refunded funds to appear in your account after the refund has been processed. The exact timeframe may vary depending on your bank, card issuer, or payment provider.

For further information about returns and refunds, please refer to our Return Policy.

Payment Questions?

If you have any questions regarding a charge, failed payment, refund, or checkout security, please contact our customer support team at info@mabel-grace.com.

Our customer support hours are:

Monday – Friday: 09:00 AM – 06:00 PM (PST)
Saturday – Sunday: 10:00 AM – 05:00 PM (PST)

Contact & Company Information